Frequently Asked Questions
Why should I choose Velto for my short-term rental property management?
Velto specializes in luxury short-term rental cohosting, offering a hands-on, personalized approach to property management. Unlike traditional property managers, we focus on creating exceptional guest experiences, which translates to higher occupancy rates, better reviews, and increased revenue for property owners.
How is short-term rental management different from traditional property management?
Short-term rental management is akin to running a hospitality business. It involves:
Frequent guest turnover, requiring regular cleaning and maintenance.
24/7 guest communication to handle inquiries and issues promptly.
Dynamic pricing strategies to maximize revenue.
Marketing and listing optimization to stand out in a competitive market. Traditional property management typically deals with long-term tenants and doesn't require this level of ongoing engagement.
How does Velto handle guest screening and security?
We implement a comprehensive guest screening process, including:
Reviewing guest profiles and previous reviews.
Communicating with guests to assess suitability.
Setting clear house rules and expectations. Our goal is to ensure a safe and enjoyable experience for both guests and property owners.
What services are included in Velto's cohosting package?
Our cohosting package includes:
Listing creation and optimization.
Dynamic pricing and revenue management.
Guest communication and support.
Cleaning and maintenance coordination.
Supply restocking.
Monthly performance reporting. We also offer optional add-on services for property owners seeking additional support.
Do I need to sign a long-term contract with Velto?
No. We offer flexible, month-to-month agreements, allowing you to adjust or discontinue our services as needed.
How do I get started with Velto?
Simply contact us to schedule a free consultation. We'll discuss your property's needs and goals, and if we're a good fit, we'll handle the setup process to get your property listed and earning as quickly as possible.
Can Velto manage my property if it's already listed on Airbnb?
Yes. We can take over management of existing listings, optimizing them for better performance and handling all aspects of guest communication, cleaning, and maintenance.
Why Velto focuses on Airbnb Only
At Velto, we’ve chosen to specialize in Airbnb management to provide the highest level of service for our property owners. By concentrating on one platform, we can:
Streamline operations: Less time managing multiple interfaces means more time focusing on guest satisfaction and property performance.
Maintain consistency: Airbnb’s well-established processes and user base give us the tools we need to deliver great results.
Keep it simple for owners: Fewer platforms to worry about, fewer logistics to coordinate.
What kind of reporting does Velto provide to property owners?
We provide monthly performance reports detailing:
Occupancy rates.
Revenue generated.
Guest reviews and feedback.
Maintenance and cleaning activities. These reports offer transparency and help you track your property's performance.
Does Velto handle taxes and regulatory compliance?
While we don't provide tax advice, we can assist with:
Collecting and remitting applicable lodging taxes.
Ensuring compliance with local short-term rental regulations. We recommend consulting with a tax professional for specific tax-related questions.
Can I use Velto's services if I live outside the Jersey Shore area?
Currently, we focus on properties within the Jersey Shore region to provide the highest level of service. If you're outside this area, feel free to contact us to discuss potential options.